(02) 8970 5534

Welcome to Loyal Support Services Pty Ltd

(Formerly known as Loyal Aid Australia)

At Loyal Support Services, our unwavering dedication is to empower and inspire individuals to lead lives filled with purpose and fulfilment. Our passion for what we do drives us every day, and our commitment to providing personalised care has established us as a trusted and reputable NDIS service provider for NDIS participants in Sydney, New South Wales.

Why Choose Loyal Support Services?

We take pride in being able to offer NDIS Support Services that are professionally delivered and reliable for the NDIS Participants in Sydney, NSW. When you choose us, you’re choosing a partner who is committed to your well-being.

“Discover the Difference with Loyal Support Services”

We Provide Professional
NDIS Services

Registered NDIS Provider

We’re thrilled to announce that we’ve met the NDIS Practice Standards as outlined by the NDIS Quality and Safeguards Commission and are now proudly registered as an official NDIS service provider. Plus, we’re fully committed to upholding the NDIS Code of Conduct!

Good value for NDIS Budgets

Being an NDIS registered provider, we enthusiastically adhere to the NDIS Pricing Arrangements and Price Limits for the services we offer. These regulations ensure that participants receive the utmost value from the support they receive.

Your funding, Your Way

Funds from a participant’s NDIS plan are allocated to cover the services and support they require. This flexibility enables participants to utilise these funds across different aspects of their support requirements, granting them the freedom to select the services and supports that align best with their specific support needs and preferences.

We put you first

In a person-centred support approach, individuals are empowered to take control of their care and are recognised as human beings first. We focus on Participants’ abilities, not their diagnosis or disability. Our NDIS support services are tailored to their unique needs and circumstances, aiming to help our Participants achieve their goals. This commitment to prioritising individuals and their specific needs aligns seamlessly with our core principle of “We put you first.”

NDIS Support Coordination

We’re dedicated to providing top-tier NDIS support services in Sydney to meet your unique NDIS support needs. Our Sydney NSW-based team of NDIS Support Coordinators and Psychosocial Recovery Coaches offer a range of support and coordination services under the National Disability Insurance Scheme (NDIS).

  • NDIS Support Connection
  • NDIS Support Coordination (L2)
  • NDIS Psychosocial Recovery Coach
  • NDIS Specialist Support Coordination (L3)

Home and Community Support

Discover personalised NDIS home and community support in Sydney, NSW. Our services cover daily living and community engagement. Our skilled support workers put you first, providing care with compassion and professionalism.

Contact us today to enhance your well-being and independence.

Coming Soon

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We’re working diligently to prepare and offer the following NDIS support services, with the aim of being your preferred NDIS provider in Sydney, NSW.

Our services will encompass:

  • SIL (Supported Independent Living)
  • STA (Short-Term Accommodation)
  • MTA (Medium-Term Accommodation)

Connect with us

Understanding how daunting it can be to navigate the NDIS for complex support needs, we extend a warm welcome to connect with us.

If you have any queries or require assistance, please don’t hesitate to reach out. You can get in touch with us by phone or click on the “Contact Us” button below to arrange a complimentary consultation with our intake and administration officer.

We’re here to ensure your NDIS journey is as welcoming and supportive as possible.

I received my approved NDIS Plan - What next?

Now that you’ve received your NDIS Plan, it’s time to take the next steps toward using it in accessing the support and services you need. Here’s what to do:

  1. Review Your Plan: Take some time to thoroughly go through your NDIS Plan. It outlines the support and funding you’re entitled to, as well as your specific goals and needs.
  2. Understand Your Plan: If there are any parts of your plan that you don’t fully comprehend, reach out to your NDIS Planner or Local Area Coordinator (LAC) for clarification.
  3. Choose Service Providers: You have the freedom to select the service providers who will deliver the supports outlined in your plan. Research and find providers that align with your needs and preferences.
  4. Contact Service Providers: Get in touch with the service providers you’ve chosen and discuss your requirements with them. They can help you set up the necessary services and supports.
  5. Plan Implementation: Once you’ve chosen your providers, they will work with you to implement your NDIS Plan. This may involve setting goals, creating care plans, and scheduling services.
  6. Keep Records: Maintain records of all interactions, service agreements, and any changes to your NDIS Plan. This documentation will help you track your progress and ensure you receive the services you’re entitled to.
  7. Regular Reviews: NDIS Plans are typically reviewed annually. Keep in mind that you can request a plan review if your circumstances change significantly.
  8. Stay Informed: Stay up-to-date with NDIS updates and changes. The NDIS website and your support providers can be valuable sources of information.

How we can help

The Support Coordination Team at Loyal Support Services can assist you at every step of this journey.

If you have any specific questions about your plan or need help in selecting providers, don’t hesitate to reach out to us. We’re here to make your NDIS experience as smooth and rewarding as possible.

You can choose to submit a service referral with us by clicking the button below.

Specialist Support Coordination (Level 3)

We Help You to Grow

Our highly skilled Specialist Support Coordinators assist with addressing intricate hindrances that can impede participants from obtaining and keeping the right support. They collaborate with participants, their families, and carers to:

  • identify and understand the barriers impacting the participant’s ability to access, use and maintain their supports.
  • find and try solutions to address these barriers.
  • establish a process to overcome these barriers, including prioritising factors that need to be addressed first and what supports need to be in place immediately.

In some cases, an individual will require a service plan to tackle considerable complications in their life. Our Specialist  Support Coordinator will collaborate with the individual, their family and carers to discover a wide range of supports that are either funded or other types of support that can assist the individual to make use of their plan.

Specialist support coordinators should design a service plan which:

  • ensures all services can work effectively and cohesively together to help a participant pursue their goals.
  • establishes processes to enable communication, cooperation, and collaboration within the participant’s network of funded and non-funded supports.
  • helps the participant, their family, and their carers to resolve issues and unexpected situations.
  • ensures consistent delivery of service and access to relevant support in a crisis or unplanned event.

After a service plan is created, a participant’s Specialist Support Coordinator can assist the participant and their circle of support to implement the service plan.

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Switch To Loyal Support Services

Did You Know that Service Agreements with NDIS Registered Providers are NOT lock in contracts?

You can exit your existing NDIS Service Agreements in accordance with the stipulated notice as detailed in the agreement. The notice period may vary, typically being 7 days, 14 days, or sometimes even 28 days, depending on the type of support you currently receive.

Feel free to contact us to arrange an obligation-free consultation. During this consultation, we can explain how we can assist you in transitioning your NDIS support services to Loyal Support Services. With us, you can anticipate receiving expert NDIS support services customised to suit your unique support requirements.

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