Loyal Support Services Pty Ltd


Welcome to Loyal Support Services Pty Ltd

Registered NDIS Provider offering comprehensive disability services in Sydney.

Explore a range of services including becoming a NDIS Support Coordinator, Coordinator Support, Independent NDIS Support Coordinator, Local Support Coordinator, Mental Health Support Coordinator, NDIS Plan Support Coordinator, Disability Care, Care Disability Support, Disability Care and Support, Disability Care Coordinator, Disability Care Providers, Disability Personal Care, Disability Help, Disability Home Help, Help Disability Care, Help Disability Services, Disability Living, Daily Living Disability Services, Disability Supported Living, Disability Service Providers, Disability Support Service Providers, NDIS Disability Service Providers, Disability Services, Assist Disability Services, Assistive Disability Services, Daily Living Disability Services, Disability Accommodation Services, Disability Advocacy Services, Disability Assistance Services, Disability Support, Care Disability Support, Disability Care and Support, Community Support Services for Disability, Disability Community Support, Disability Peer Support, Disability Support, Level 3 Support Coordination, Level 3 Specialist Support Coordination, NDIS Level 3 Support Coordination, NDIS, Accessing NDIS Funding, Accommodation NDIS, NDIS Accommodation Funding, NDIS Accommodation Provider, NDIS Accommodation Support, NDIS Disability Accommodation, Personalized Care, Personalized Care Program, Personalized Care Services, Psychosocial Disability, NDIS and Psychosocial Disability, NDIS Psychosocial Disability Supports, Psychosocial Disability NDIS, Specialist Support Coordination, NDIS Specialist Support Coordination, Specialist Support Coordination Providers, Support and Coordination, NDIS and Support Coordination, NDIS Plan Management and Support Coordination, Support and Coordination, Support Coordination and Plan Management, Support People with Disabilities, Financial Support for People with Disabilities, Support People with Disabilities, and Support Services for People with Disabilities.

Why Choose Us?

Maximising Benefits for NDIS Participants

Registered NDIS Provider

We take pride in offering professionally delivered and reliable NDIS support services for participants in Sydney, NSW. Additionally, when you choose us, you’re selecting a partner committed to your support needs and well-being. Furthermore, our dedication ensures that you receive comprehensive assistance tailored to your requirements.

Excellent value for NDIS Services

Delivering Excellent Value in NDIS Services: As a registered NDIS provider, we prioritise maximizing the value of participants’ NDIS budgets. We fully embrace NDIS Pricing Arrangements and Price Limits to ensure high-quality, supportive services. Our commitment to these regulations reflects our dedication to personalised, participant-focused care.

Your funding, Your Way

Aligned with our commitment to personalised support, we recognise that funds from participants’ NDIS plans are essential for covering their required services and support. This flexibility empowers participants to allocate their funds across different aspects of their disability support needs, ensuring they choose services that best align with their preferences. Additionally, our service-first payment model ensures participants receive necessary support before processing payment, prioritising their well-being and satisfaction.

We put you first

In our person-centered support approach, we empower individuals to take control of their care, recognising them as human beings first. Furthermore, we prioritise participants’ abilities over their diagnosis or disability. Additionally, our NDIS support services are customised to their unique needs and circumstances, aiming to assist participants in achieving their goals. Moreover, this commitment to prioritising individuals and their specific needs seamlessly aligns with our core principle of “We put you first”.

Becoming a NDIS Support Coordinator - Coordinator Support - Independent NDIS Support Coordinator - Local Support Coordinator - Mental Health Support Coordinator - NDIS Plan Support Coordinator - Disability Care - Care Disability Support - Disability Care and Support - Disability Care Coordinator - Disability Care Providers - Disability Personal Care - Disability Help - Disability Home Help - Help Disability Care - Help Disability Services - Disability Living - Daily Living Disability Services - Disability Supported Living - Disability Service Providers - Disability Support Service Providers - NDIS Disability Service Providers - Disability Services - Assist Disability Services - Assistive Disability Services - Daily Living Disability Services - Disability Accommodation Services - Disability Advocacy Services - Disability Assistance Services - Disability Support - Care Disability Support - Disability Care and Support - Community Support Services for Disability - Disability Community Support - Disability Peer Support - Disability Support - Level 3 Support Coordination - Level 3 Specialist Support Coordination - NDIS Level 3 Support Coordination - NDIS - Accessing NDIS Funding - Accommodation NDIS - NDIS Accommodation Funding - NDIS Accommodation Provider - NDIS Accommodation Support - NDIS Disability Accommodation - Personalized Care - Personalized Care Program - Personalized Care Services - Psychosocial Disability - NDIS and Psychosocial Disability - NDIS Psychosocial Disability Supports - Psychosocial Disability NDIS - Specialist Support Coordination - NDIS Specialist Support Coordination - Specialist Support Coordination Providers - Support and Coordination - NDIS and Support Coordination - NDIS Plan Management and Support Coordination - Support and Coordination - Support Coordination and Plan Management - Support People with Disabilities - Financial Support for People with Disabilities - Support People with Disabilities - Support Services for People with Disabilities

Connect with us

Acknowledging the challenges of navigating the NDIS for complex support needs, we warmly invite you to connect with us, your trusted registered NDIS provider near you.

If you have any questions or need assistance, please don’t hesitate to reach out. You can contact us by phone or click the “Contact Us” button below to arrange a free consultation with our NDIS support coordination team.

Furthermore, we’re here to make your NDIS journey as welcoming and supportive as possible with our comprehensive range of NDIS services.

After receiving my NDIS Plan, what actions do I need to take next?

After receiving your NDIS Plan, it’s time to start accessing the support and services you need. Here’s what to do:

Ensure a successful NDIS journey by following these essential steps:

Check Your NDIS Plan: Begin by thoroughly reviewing your NDIS Plan to understand the support, funding, and goals outlined, ensuring alignment with your needs and preferences.

Understand Your NDIS Plan: Should any aspects remain unclear, reach out to your NDIS Planner or Local Area Coordinator (LAC) for comprehensive guidance and clarification on your NDIS participant services.

Choose Providers: Research and select registered NDIS providers in Sydney that offer disability support services tailored to your requirements, including NDIS-approved services and NDIS specialist services.

Contact Providers: Engage with chosen service providers, discussing your requirements for disability care services, NDIS support coordination, and NDIS assistance to set up necessary supports.

Plan Implementation: Collaborate with selected providers to implement your NDIS Plan effectively, including setting goals and creating care plans, with emphasis on NDIS plan management and NDIS Individualised Living Option…

Feeling confused and uncertain about your next steps in setting up your NDIS support?

You’re not alone! 

Our Support Coordination Team at Loyal Support Services is here to assist you at every step of this journey.

Allow the knowledgeable Support Coordination Team at Loyal Support Services to lead you through the procedure. Our NDIS Support Coordinators and Disability Support Workers are available to offer customised support to fulfill your individual requirements at each stage of the journey.

Ready to take the next step?

Submit a service referral with us now to start your journey towards a smoother and more rewarding NDIS experience. Contact us today and let us assist you in making the most out of your NDIS support. We can assist you in understanding your NDIS plan. We can also help you make the most of it. Additionally, we can connect you with the appropriate services. Lastly, we can help you manage your supports effectively.

To get started, you can choose to submit a service referral with us by clicking the “Submit a Referral” button below.

Explore our Level 3, Specialist Support Coordination Services

Our team of highly skilled NDIS Support Coordinators provide all levels of NDIS Support Coordination including Level 3, Specialist Support Coordination.

They excel at overcoming complex obstacles that may hinder participants from accessing and maintaining the right support. They work hand-in-hand with participants, their families, and carers to:

  • Identify and comprehend barriers affecting the participant’s support utilisation.
  • Devise and execute effective solutions to overcome these barriers.
  • Establish a tailored process to address immediate needs and secure necessary supports.

In cases of significant challenges, individuals may necessitate a service plan. Moreover, our Specialist Support Coordinators, as your trusted NDIS Support Partner and Registered NDIS Providers, collaborate closely with the individual, family, and carers to explore various supports, funded or otherwise, to optimise plan utilisation

“We take pride in offering professionally delivered and reliable Disability support services for participants in Sydney, NSW.
When you choose us, you’re choosing a partner committed to your disability support needs and well-being.
Our passion drives us daily, and our commitment to personalised care has made us a trusted NDIS service provider for participants in Sydney, New South Wales”

Glossary: Understanding Key Terms

An NDIS Provider is an essential component of the NDIS ecosystem. Registered with the National Disability Insurance Agency (NDIA), these organisations or individuals offer a diverse array of services and supports to NDIS participants. Whether it’s healthcare, therapy, accommodation, or employment support, NDIS Providers play a crucial role in helping participants achieve their goals and enhance their quality of life.

NDIS Participants are at the heart of the NDIS, individuals with permanent and significant disabilities who are eligible for support and services. Working closely with the NDIA, participants develop personalised NDIS Plans tailored to their specific needs and aspirations.

The term “NDIS Planner” is commonly used within the National Disability Insurance Scheme (NDIS) to refer to professionals who work directly with individuals to develop their NDIS plans. These plans are tailored to the specific needs and goals of each participant and outline the supports and services they will receive through the NDIS.

NDIS Planners, also known as NDIS Planning Coordinators or Planners, have the responsibility of conducting comprehensive assessments of participants’ needs, strengths, and goals. They engage in detailed discussions with participants and their families or carers to gather information about the participant’s disability, living situation, aspirations, and support requirements.

Key responsibilities of an NDIS Planner include:

  1. Assessment: Conducting assessments to determine the participant’s eligibility for the NDIS and the level of support required based on their disability and functional impairments.

  2. Planning: Collaborating with the participant to develop an individualized NDIS plan that aligns with their goals, preferences, and aspirations. This involves identifying the participant’s support needs across various life domains, such as daily living, social participation, education, employment, and community engagement.

  3. Goal Setting: Assisting the participant in setting specific, measurable, achievable, relevant, and time-bound (SMART) goals that reflect their desired outcomes and aspirations. Goals may include improving independence, accessing education or employment opportunities, or enhancing social connections.

  4. Support Coordination: Providing information, guidance, and support to help participants navigate the NDIS system, understand their plan, and access appropriate supports and services. This may include explaining funding options, connecting participants with service providers, and facilitating the implementation of their plan.

  5. Plan Review: Periodically reviewing the participant’s NDIS plan to ensure that it continues to meet their evolving needs and goals. Reviews may be scheduled at regular intervals or conducted in response to significant changes in the participant’s circumstances.

Overall, NDIS Planners play a vital role in supporting individuals with disabilities to access the services and supports they need to enhance their quality of life, achieve their goals, and participate fully in their communities. They work collaboratively with participants to develop plans that are person-centred, holistic, and responsive to their unique strengths and needs.

Under the NDIS, supports and services funded must be considered “reasonable and necessary support” to assist the participant in achieving their goals and improving their overall wellbeing. This criterion helps determine what types of supports are eligible for funding.

An NDIS Plan is a comprehensive document that outlines the supports and services funded by the NDIS to assist participants in reaching their goals. It’s a roadmap for participants, detailing the assistance they’ll receive and how it aligns with their aspirations.

NDIS Funding is the financial lifeline that enables participants to access the supports and services outlined in their NDIS Plans. Whether it’s assistive technology, therapy sessions, personal care, or community activities, NDIS Funding covers a broad spectrum of needs.

Plan Managed Funds: Plan Managed funds offer participants flexibility and assistance in managing their NDIS budgets. With a Plan Manager overseeing payment processing and paperwork, participants can focus on accessing the supports they need without the administrative burden.

 NDIA-Managed Funds (Agency Managed Funds): NDIA-Managed funds involve the NDIA directly managing a participant’s NDIS funding. This streamlined approach ensures that service providers receive timely payments for the supports they deliver.

Self-Managed Funds: Self-Managed plan funds empower participants to take control of their NDIS funding, allowing them to choose their service providers and manage their budgets independently.

Nominee Managed Funds: Nominee Managed funds provide an alternative for participants who may require assistance in managing their NDIS funding. With a nominee appointed to act on their behalf, participants can still access the supports they need while entrusting the management of their funds to a trusted individual.

The roles of a Psychosocial Recovery Coach and a Support Coordinator within the National Disability Insurance Scheme (NDIS) serve distinct but complementary purposes in supporting individuals with disabilities, particularly those with psychosocial disabilities. Here’s a breakdown of the key differences between the two roles:

Psychosocial Recovery Coach:

  1. Focus: A Psychosocial Recovery Coach primarily focuses on providing individualised support to NDIS participants with psychosocial disabilities. They work closely with participants to assist them in their recovery journey, focusing on building resilience, enhancing coping skills, and achieving personal goals related to mental health and wellbeing.

  2. Peer Support: Recovery Coaches often have lived experience with mental health challenges themselves, which enables them to offer empathetic peer support. They share their experiences, provide encouragement, and serve as role models for participants, fostering a sense of connection and understanding.

  3. Recovery-Oriented Approach: Recovery Coaches adopt a recovery-oriented approach, emphasising empowerment, self-determination, and holistic wellness. They support participants in reclaiming control over their lives, identifying their strengths, and exploring meaningful pathways to recovery and social inclusion.

  4. Skill-Building: Recovery Coaches assist participants in developing practical skills and strategies to manage their mental health symptoms, cope with stressors, and navigate daily life challenges. They may provide psychoeducation, facilitate peer support groups, and offer individualised coaching sessions to address specific needs.

Support Coordinator:

  1. Coordination of Supports: A Support Coordinator focuses on coordinating the various supports and services outlined in an individual’s NDIS plan. They work collaboratively with the participant, their family, service providers, and other stakeholders to ensure the effective implementation of the plan and the achievement of the participant’s goals.

  2. Linkages to Services: Support Coordinators assist participants in accessing and engaging with relevant services and supports within their community. They facilitate connections to allied health professionals, social services, community organisations, and other resources to address the participant’s needs and preferences.

  3. Plan Management: Support Coordinators may also provide plan management services, helping participants manage their NDIS budgets, process invoices, and navigate financial aspects of their plans. This includes options such as agency-managed, self-managed, or plan-managed funding.

  4. Advocacy and Problem-Solving: Support Coordinators advocate on behalf of participants to ensure their rights are upheld, their preferences are respected, and they receive the appropriate level of support and services. They also assist participants in resolving any issues or challenges that may arise during the implementation of their NDIS plans.

In summary, while both Psychosocial Recovery Coaches and Support Coordinators play crucial roles in supporting individuals with disabilities, their functions differ in focus and scope. Recovery Coaches emphasise individualised support and empowerment in the context of mental health recovery, while Support Coordinators focus on coordinating and facilitating access to a broad range of supports and services outlined in an individual’s NDIS plan.

Local Area Coordinators (LAC) are community-based organisations that assist NDIS participants in accessing and navigating the NDIS. They provide information, support, and assistance with plan development, linking participants with services and supports in their local area.

As the governing body of the NDIS, the NDIA is responsible for managing and implementing the scheme. From assessing eligibility to developing individualised plans and allocating funding, the NDIA plays a pivotal role in ensuring the smooth operation of the NDIS.

NDIS stands for the National Disability Insurance Scheme. It’s an Australian government initiative that provides support and services to people with disabilities, aiming to help them live an ordinary life and achieve their goals. The scheme provides funding for a range of supports tailored to individual needs, such as personal care, therapy, equipment, and access to community activities. It’s designed to give people with disabilities more choice and control over the supports they receive and to provide long-term sustainability for disability services in Australia. 

Plan Reassessments: About 3 months before your plan reassessment, NDIA will reach out to confirm details and discuss scheduling a reassessment meeting. NDIA will guide you on what information you might need for the meeting, like assessments from service providers. You can have the meeting in person, over the phone, or via video call. You can also invite supports like family or friends. Think about what you want to discuss, like what’s worked well, achieved goals, any challenges, or changes in your situation.

Requesting a Reassessment: If you need changes before the reassessment date, contact NDIA anytime. NDIA will respond within 21 days, either varying your plan, providing a new one, or deciding not to reassess. If you’re unhappy, you can request a review.

Plan Variations: Sometimes NDIA can make changes without a full reassessment, for example, correcting errors or adjusting support funding. NDIA will respond within 21 days to your request for changes.

Temporary Measures: While NDIA is upgrading systems, varied plans will have a new start date and reassessment date. NDIA will aim to keep the reassessment date close to the original, but longer plans might be arranged based on your needs.

Early Childhood Provider Reports: Providers working with children under 7 will give reports on progress and outcomes, helpful for reassessments. Discuss with your provider about getting a report annually.

Home and Living Supports: NDIA can fund necessary supports not met elsewhere. You can request these supports with the Supporting Evidence Form within 100 days of reassessment or with a review request.

Reassessment Date Extensions: Plans reaching reassessment dates will automatically extend by 12 months. SDA and SIL supports will have bookings extended by 28 days. Unclaimed funds from the previous plan will be available for 90 days after a new plan’s approval.

Alerts and Communication: The portal will alert when a plan’s extended. Providers should be informed about the reassessment date extension.

Service Bookings: Bookings due to end won’t end on reassessment dates. Additional funding will be available in extended plans, except for home modifications and assistive technology.

Claiming Payments: You can claim payments for services during the old plan period for up to 90 days after a new plan’s approval, if there are enough funds available.

For more details, refer to the NDIS resources: Open Link

Why is the NDIS transitioning to PACE?

The NDIS has determined that the current SAP CRM system is no longer compatible with the operational demands of providing prompt and reliable coverage.

The new NDIS customer relationship management system, PACE, is designed to improve the interface between participants, providers, and the NDIA.

What do we know so far about the NDIS PACE system?

Please watch and LIKE the video on our YouTube Channel.

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Switch To Loyal Support Services

Did you know that NDIS service agreements with NDIS providers are not lock-in contracts?

You can exit your existing NDIS Service Agreements in accordance with the stipulated notice as detailed in the agreement. The notice period may vary, typically being 7 days, 14 days, or sometimes even 28 days, depending on the type of support you currently receive.

Feel free to contact us to arrange an obligation-free consultation. During this consultation, we can explain how we can assist you in transitioning your NDIS support services to Loyal Support Services. With us, you can anticipate receiving expert NDIS support services customised to suit your unique support requirements.

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